Alignment Dynamics, Inc. :: Keynotes and Workshops
Alignment Dynamics, Inc. :: Keynotes and Workshops

Keynotes and Workshops

Business Coach for Alignment Dynamics - Kevin Spalding

Keynote and Workshop Programs Include:


Leadership at All Levels
Marketing for Small Business
Seven C's of Customer Service
How to Become a Customer Service STAR!
From Panic to Power
Tell Your Story, Make Your Point
Comfort Zones are For Sissies
Why I Served

 

 

Leadership At All Levels

Whether a front-line worker or head of a major enterprise, leadership is not a position, it's a role.  In order to become an effective leader, first you must learn to lead yourself.  In order to lead yourself well, you must have a reasonable assessment and understanding of your behavior style and leadership skill set.  This workshop will provide that understanding, centered around the Extended DISC(r) behavior profile tool.   From there, participants focus on leading and effectively influencing others to achieve mutually beneficial outcomes.  Mechanics are focused based on the needs of the group or organization and may include motivation, conflict resolution, effective communications and succeeding in a diverse workforce.  This workshop can be provided in one to three day sessions. 

 

Back to top

 

Marketing For Small Business

Why do people buy? Because they saw your ad? Not usually. People buy benefits not features. What's the difference? How can a small business market itself without spending everything on advertising? How can I get the most bang for my marketing buck? And, How can I develop a marketing plan without being a Fortune 500 company? You'll get the answers to these and many more questions in this workshop where you will develop specific strategies and steps you can put into practice immediately to bring more prospects to your business and convert more of them into paying customers or clients.

Back to top

Seven C's of Customer Service

Using the Seven C's of leadership, they are applied to the area of customer service. Great customer service is about motivating customers to buy or use your services again and leadership is about influencing people to work together, the core tenants are the same. Beginning with a character of F.I.R.E., you will learn how to treat your customers with fairness and integrity and ultimately represent your company or organization in the most positive light.

Back to top

 

How to Become a Customer Service STAR!

This workshop is geared to front-line, commonly entry-level employees. Those employees who may actually think, "My job would be easy if it just weren't for all these customers." Motivating employees like these is not always easy. This workshop puts outstanding customer service into a context that answers the question for these employees of, "What's in it for me?" As employees learn that great customer service is in their own best interest, they are more receptive to learning and practicing all those things that will help them become customer service stars!

Back to top

 

From Panic to Power!

Are you tired of being held back in your productivity because you are having trouble presenting with power? In this session, you will learn powerful yet simple strategies that will will help take you from panic to power the next time you have to rise to the platform or lectern. You will learn how to use your preparation time to its best advantage. Additionally, you will learn powerful delivery techniques that will substantially enhance your ability to convey your message with clarity, power and connection.

Back to top

 

Tell Your Story,  Make Your Point

Since childhood, we all love stories. Stories are what connect us as human beings. Stories connect with our emotions and are the best method to convey ideas, influence and motivation. In this workshop you will learn how to identify stories from your own life and those close to you to convey your message and ideas coherently, competently and confidently. Whether for business or personal applications, the tools and techniques you learn will make you a much more effective speaker.

Back to top

 

Comfort Zones Are For Sissies!

Loaded with real life examples, not just theory, in this session, you'll explore why your comfort zone is SO comfortable, the reasons you tend to like it there and the influences that are working against you getting out. Armed with the clarity of where you are, you will be able to apply the four C’s approach to consistently and confidently break out of the complacency of your comfort zone and achieve the goals you seek.  

Back to top

Why I Served

In an era where an ever smaller percentage of the adult population has served in the uniformed services, it is all the more important to understand the motivation behind military service. In this very personal presentation, you will hear a thread or two you might expect, but a number that you will not. Kevin brings a global perspective to the intimate benefits he as well as others who lived under oppressive communist rule have benefited as a result of the American service member.

Back to top

 

Request more information - choose Keynotes and Workshops in the drop down box.


Alignment Dynamics, Inc
PO Box 550310
Gastonia, NC 28055-0310
PHONE: 704.675.5661
FAX: 704.675.5071


DISC Licensed by PBCA
Professional Business Coaches Alliance


PBCA.biz
Fintel




home about us coaching faqs products & services keynotes & workshops adi staffing group follow-up free newsletter in the news testimonials client resources contact us

Alignment Dynamics, Inc
Alignment Dynamics, Inc. - Business Coach Kevin Spalding
Alignment Dynamics, Inc. :: Keynotes and Workshops
© Copyright 2018  Alignment Dynamics, Inc.  All Rights Reserved
For more information Contact Us
Alignment Dynamics, Inc. :: Keynotes and Workshops